Refund policy

I cannot accept items for return outside of the US or Canada. Thank you for understanding. 

Returns for replacements and all replacements themselves are shipped for free. Returns that are not related to replacements are paid for by the customer. 

Items still in new condition can be shipped back in the original packing for up to 30 days. I will send you a return label after you fill out the return form. You'll need to ship it back in the packaging it was originally shipped in. After the tracking for the return shows that it was scanned by the carrier, a refund for the price of the product (plus any taxes paid on said product) will be issued, minus the cost of the return shipping.

A restocking fee of 10% would be charged for items returned without original packaging. The item would need to be packed well with your own packaging for return shipping, to ensure the item stays in new condition when it arrives back to my studio. After the tracking for the return shows that it was scanned by the carrier, a refund for the price of the product (plus any taxes paid on said product) will be issued, minus the 10% restocking fee and return shipping.

If you would like to exchange a purchase, exchanges are accepted in unopened condition and in original packaging only. You will need to ship back the original item and the exchange item will be sent once the item has been received. Regular shipping is on me for sending the item you wanted in the exchange. Once I've shipped the new item, you will be updated with its tracking number and estimated delivery.